Required Skills, Responsibilities and Duties

• Handling Inbound Tour Enquires ( Mexico, Argentina, Chile, all Latin American Countries ) in Spanish Language.
• Handling Sales Inquiries, Bookings, Documentation, Complaints handling, etc.
• Designing & preparing itineraries of holiday packages for customers.
• Handling Inbound bookings & documentation.
• Correspondence dealing with transporters handling agents.
• Processing bookings by coordinating with the team and agents.
• Domestic / International Destination Knowledge is needed.
• Attending to customer queries through emails and phone calls and taking regular follow up.
• Self-motivated, resourceful
• Should be a quick learner and fluent in Spanish language.
• Ability and willingness to work in a multi-tasking environment