Approved By : Govt. of India, Ministry of Tourism
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Palace on Wheels Facilities

Palace on Wheels is very famous for its long list of amenities and facilities, inside a moving train. Starting from restaurants to unlimited Wi-Fi facility, here is every facility you could enjoy inside the comforts of this train.

Arrival Kit And Welcome Drink

Once the travelers board the train, they are welcomed with a broad smile, welcome drink and an arrival kit. The arrival kit will have stationery items, brochures and others.

Cabins

The train has 14 cabins named after each princely state. Each cabin is decorated to fit the style and décor of each princely state. The coaches are fitted with beds, channel music, intercom, air-condition, television and an attached bathroom. Each cabin is uniquely decorated with era-appropriate paintings, furniture, handicraft items and others. Each saloon has a mini-pantry in it.

Beds

The bedrooms are usually fitted with two single beds or double bed. A third bed is added to the cabin if a child accompanies the travelers. The third bed would be a fold away bed.

Dining Car

There are two dining cars, which serves the same style of meals. The Palace on Wheels provides varying cuisine styles from the traditional secret recipes of the country to international cuisines. The dining cars are named as Maharani and Maharaja. They are attached with kitchen cars. Top cuisines served in the train are Chinese, Indian, Continental and Rajasthani.

The tables are arranged in four-groups or two-groups near the window to enjoy the moving sceneries.

Bar and Lounge

The train has a well-stocked bar with all international and national products of wines, liquors, non-alcoholic beverages and snacks. The lounge is the perfect place to enjoy a cup of coffee and watch the sceneries go by. You can also find indoor games and books in this lounge room. You can carry your liquor to the lounge room to relax and drink. The drinks are not inclusivein the tariff, however, the snacks are free of cost.

Spa

There is a spa car inside the train which provides traditional massages and therapies in a comfortable setting. Ayurvedic massages of the spa are its highlights. Tourists tend to unwind their day with a spa. You can also buy exclusive body care, hair and skin products from the spa.

Hotel Booking

It is recommended to book hotels for the day before and after the journey to avoid hassle.

International and Domestic Flights

The in-ward and out-ward travel costs before and after the train journey are not included in the tariff.

Travel Insurance

Travel insurance is a necessary requirement for booking train tickets. Make sure that your insurance covers any unfortunate events of illness, injury, accident, loss of personal items, luggage, sudden cancellation or death. Palace on Wheels has an umbrella cover, which covers all the passengers from unforeseen misfortune like terrorism, fire, theft and earthquake.

Travel Documents

Once you have paid the full payment, a reservation document would be issued at least 15 days in prior to the day of travel. The reservation document is very essential for boarding the train.

Baggage

It is recommended to bring soft-topped luggage.

Special Dietary Requirements

If you are allergic to any food or if you need special diet during your trip, it is very important to mention the same during the booking. It would be better to remind it to the train manager and the waiter to make sure you get your special meal.

On-Board Events

Travelers can book the train to conduct business meeting, royal styled wedding, conferences and other events. The same has to be mentioned during the train booking. There is a conference car for parties and other events.

Souvenir Shop

The train holds an on-board souvenir shop where you can buy traditional dresses, artifacts, handicrafts, jewelry and others.

Medical Aid

On-board medical assistance is available throughout the trip. If you are looking for a doctor, he could be arranged for a call at the next or nearest destination.

Washrooms

Every cabin in the train has a private bathroom fitted with showers and necessary toiletries. Running hot and cold water, bath linen and other facilities will be provided too.

Newspaper

Newspapers and magazines are available in the train. You can also request the butler to serve your morning tea with magazine or newspaper of your choice from the lot.

Smoking

The train is a strict non-smoking zone, even in the washroom. If you wish to smoke, talk to the captain of the train and he will lead you to the smoking area. Smoking is prohibited in any public place in India.

Security

For safety of your personal items, safety arrangements have been made in the train. Each cabin has a safety lock to secure your expensive items. Your butler will show you how to use it, if required.

Voltage

The standard voltage in the train is 110/230 V.

Wheelchair Assistance

For differently abled travelers, Palace on Wheels provides crèches, attendants and wheelchairs for ease of travel.

Khidmatgar (Butler)

The butlers will be at your services throughout the trip. For any tour requirements, you can contact them.

Other Entertainment Features

Other entertainment facilities in the train are TV, channel music and DVD player.

Boarding and De-Boarding

The train reaches to the boarding point on Wednesday at Safdarjung Railway station of New Delhi at 16:00. The train starts at 18:30.

The final destination is at Safdarjung Railway station on next Wednesday at 07:30.

Tourists are requested to reach the railway station by 16:00 for boarding.

Clothing / Dress Code

The clothing generally depends on the climate of the country. Cotton and linen are recommended for warm climates and light jackets are recommended for winter (January and December). No strict dress code is imposed. However, guests are requested to wear comfortable shoes and decent clothing.

Porters

At all stations where travelers can de-board and board the train, porters are assigned to assist with the luggage.

Hair Dryers

Apart from all the toiletries, hair dryers are available in each cabin.

Toiletries

The bathrooms inside the cabins will have all required toiletries like moisturizer, shampoo, soap and others.

Laundry

At specific destinations, the laundry service will be available. Thus, you can pack lightly. Your butler would remind you about the destinations where the service would be available.

Train General Manager

The tour manager of the train will be on-board throughout the journey. For any special requirements and tour queries, you can contact him as and when needed.


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