Maharajas' Express Terms and Conditions

This is to inform you that in line with government guidelines for safety & welfare of our guests, IRCTC has come up with some relaxation in booking for Maharajas' Express season 2025 - 26. This relaxation is to mitigate the spread of the Covid-19. Kindly find the details as mentioned below:

• Name change is allowed before 45 days prior to departure subject to mail received directly from any of the booked guests with proper reason and who is definitely travelling. Two times name change is allowed for season 2020-21, if requested directly by the guests to Travelogy India.
• Date change is allowed before 45 days prior to departure subject to availability and mail received from the agents or guests (direct booking). The difference arising in change of itinerary to be collected or refunded back accordingly. Two times date change is allowed for season 2025 - 26. If guest go for date change and further change of mind due to panic condition and want full refund, IRCTC will process full refund.
• Name change or date change will be allowed subject to submission of passports copy and full payment before 45 days prior to departure.
• Under such cases penalty and incentive clause will not be applicable due to relaxation given above.
• Rest all the terms and conditions as per the policy.

The above relaxation is valid for season 2025 - 26 only.

Booking Policy :

•  You have a choice of making the entire payment in one go or pay a booking amount of 25% of the tour cost at least 90 days or more prior to the departure date and the balance latest by 60 days prior to the departure of the tour.
•  If a booking is made 59 days or less prior to the departure of the tour, then the full 100% payment need to be made.
•  All the booking requests will be processed based on the above mentioned payment policy failing which bookings may be released / cancelled and relevant cancellation charges will be applicable following deduction for services rendered.
•  On completion of the booking and payment formalities, a confirmation will be sent to you. Kindly review & check the confirmation and advise us of any errors, if any, immediately. The final documentation containing the itinerary and voucher will be sent through an e-mail 14 days prior to date of departure. The originals will be handed over to you once you arrive in India.
•  On payment of the booking amount, you will receive an acknowledgement for the amount paid. All the relevant bank charges will need to be borne by the travellers.
• The prevailing rate of exchange on the date of the transaction would be applicable.

Cancellation Policy :

For any cancellation days are counted excluding the date of departure

In case of FIT's:

•  60 days or more prior to departure, 25% of published price.
•  45 to 59 days prior to departure, 50% of the nett amount.
•  0 to 44 days prior to departure, 100% of the nett amount.

In case of Group Booking:

•  120 days or more prior to departure, 5% of published price.
•  90 to 119 days prior to departure, 10% of published price.
•  60 to 89 days prior to departure, 25% of nett amount.
•  30 to 59 days prior to departure, 50% of the nett amount.
•  0 to 29 days prior to departure, 100% of the nett amount.

No show / En route termination of tour/ Amendment :

•  No Show : In case of No Show / Non-arrival of the guest, no refund or adjustment in future travel will be possible. The whole amount shall be treated as forfeited.
•  En Route Termination of Tour : In case of termination of tour by the guest, for any reasons, no refund or adjustment for future travel will be possible. The amount for unused portion of the tour shall be treated as forfeited.
•  Amendment - Is only possible under the circumstances like Natural Disaster / Natural Calamity or Serious Health Problem's (this needs to be supported by doctor's certificate) and is subject to availability. No refunds are possible and every case will be decided on merits on a case to case basis. No amendment will be permissible in case of booking of groups or complete train.

Child Policy :

Maharajas' Express does accommodate children but we ask parents to be mindful of the sophisticated adult atmosphere we endeavour to maintain.

A) For Deluxe/Jr.Suite/Suite Cabins

• Children below 5 years shall be allowed free, subject to sharing of double bed with parents.This is subject to availability of double bed at the time of booking. Single child (5 years - 12 years) sharing cabin with adults - 50% of the adult fare, subject to sharing of double bed with two full paid adults.This is subject to availability of double bed at the time of booking. OR
• Single child (5 years - 12 years) in a separate cabin -50% of the(adult fare + Supplement charges) if requested in a separate cabin.
• Two child (5 years - 12 years) in a separate cabin - 50% of the adult fare for each child in a separate cabin on twin sharing basis. Three child (5 years - 12 years) in a separate cabin - 50% of the adult fare for each child subject to sharing of double bed. OR
• If third child request in a separate cabin - 50% of the (adult fare + Supplement charges). Single child (5 years - 12 years) + one adult in a separate cabin:- Two adults fare on twin sharing basis.
• Two child (5 years - 12 years) + one adult in a separate cabin:- One adult fare plus 50% of the adult fare for each child subject to sharing of double bed.

B) For presidential suite cabin

• Children below 5 years shall be allowed free, subject to sharing of double bed in PS.
• Single child (5 years - 12 years) sharing cabin with adults - 25% of the adult fare, subject to sharing with two/three/four full paid adults in PS.
• Two child(5 years - 12 years) in a separate cabin - 25% of the adult fare for each child in a separate sub cabin on twin sharing basis subject to sharing with two full paid adults in PS.
• Three child (5 years - 12 years) in a separate cabin - 25% of the adult fare for each child subject to sharing of with two/three full paid adults in PS.
• Single child (5 years - 12 years) + one adult in a separate cabin:- Two adults fare on twin sharing basis in PS.
• Two child (5 years - 12 years) + one adult in a separate cabin:- Two adults fare on twin sharing basis in PS + 25% of the adult fare for 2nd child.

Note :

• Child booking if requested in a separate cabin is subject to travelling with the adults. It is to be noted that single child has to share guide/vehicle with adults travelling together in case of Suite & PS cabin booked pax. In case, a separate higher category vehicle is required then supplement will be levied
• Please note that we do not have the facility for interconnecting cabins except in the Presidential Suite Car.
• All applicable taxes will be charged extra.

Policy On Guide/Vehicle

I) Policy on Guide (PS & Suite Cabins):

We will provide a Local English/ Language speaking local guide at each destinations on complimentary basis.

Note :

• In case guests desire for accompanying English/ Language speaking accompanying guide throughout the tour, it will be provided on chargeable basis subject to availability.
• In some of the destinations language speaking local guides are not available. Whereas language speaking local guides at those locations will be tried but not guaranteed, we will provide English speaking local guides.

II) Policy on Guide with separate vehicle for Group Bookings:

In case, a group desires a separate vehicle/guide the policy will be followed as under:

• For a group (14+1 pax or more) an air-conditioned deluxe bus with local English/ language speaking local guide may be provided on complimentary basis but a Volvo Bus can be provided at supplement cost.
• For a group (28+2 pax or more) Volvo bus with local English /language speaking local guide may be provided on complimentary basis.

Note :

• In case guests desire for accompanying English/ Language speaking accompanying guide throughout the tour, it will be provided on chargeable basis subject to availability.
• In some of the destinations language speaking local guides are not available. Whereas language speaking local guides at those locations will be tried but not guaranteed, we will provide English speaking local guides.

III) Policy on Guide with separate vehicle for Full Train and charter Bookings:

• For Charter & full train booking the sightseeing shall be provided on sharing seat in coach basis and English Speaking/ Language Speaking Local Guides on complimentary basis.
• For Exclusive Vehicles or accompanying English/ Language Guides a supplement cost shall be charged.

Policy on De-boarding en-route for shorter itineraries:

Treasures of India is the itinerary for 3N/4D package, the cost for the itinerary may be reduced by 12% of the published tariff, if guest is availing 2N/3D package and can deboard at Jaipur after availing off board services at Jaipur.

Booking for Presidential Suite Cabin: 50% reduction in tariff for 3rd and 4th guest. Further 50% reduction on reduced tariff will be given for child accompanying 2 adult guests in PS cabin for season 2025 - 26.