Maharajas' Express Terms and Conditions

This is to inform you that, in line with government guidelines for the safety & welfare of our guests, IRCTC has come up with some relaxation in booking for Maharajas' Express season 2025 - 26. This relaxation is to mitigate the spread of COVID-19. Kindly find the details as mentioned below:

• Name change is allowed up to 45 days before departure, subject to a mail received directly from any of the booked guests with a proper reason and who is definitely travelling. Two name changes are allowed for the season 2020-21, if requested directly by the guests to Travelogy India.
• Date change is allowed up to 45 days before departure, subject to availability and mail received from the agents or guests (direct booking). The difference arising in a change of itinerary is to be collected or refunded accordingly. Two times date change is allowed for season 2025 - 26. If the guest goes for a date change and further change of mind due to panic condition and wants a full refund, IRCTC will process a full refund.
• Name change or date change will be allowed subject to submission of passport copies and full payment at least 45 days before departure.
• In such cases, the penalty and incentive clause will not be applicable due to the relaxation given above.
• Rest all the terms and conditions as per the policy.

The above relaxation is valid for season 2025 - 26 only.

Booking Policy :

• You have a choice of making the entire payment in one go or paying a booking amount of 25% of the tour cost at least 90 days or more before the departure date, and the balance by 75 days before the departure of the tour.
• If a booking is made 59 days or less before the departure of the tour, then the full 100% payment needs to be made.
• All the booking requests will be processed based on the above-mentioned payment policy, failing which bookings may be released/cancelled, and relevant cancellation charges will be applicable following deduction for services rendered.
• On completion of the booking and payment formalities, a confirmation will be sent to you. Kindly review & check the confirmation and advise us of any errors, if any, immediately. The final documentation containing the itinerary and voucher will be sent via email 14 days before the date of departure. The originals will be handed over to you once you arrive in India.
• Upon payment of the booking amount, you will receive an acknowledgement of the payment. All the relevant bank charges will need to be borne by the travellers.
• The prevailing exchange rate on the date of the transaction would apply.

Cancellation Policy :

For any cancellations, days are counted excluding the date of departure.

In case of FITs:

• 60 days or more before departure, 25% of the published price.
• 45 to 59 days before departure, 50% of the net amount.
• 0 to 44 days before departure, 100% of the net amount.

In case of Group Booking:

• 120 days or more before departure, 5% of the published price.
• 90 to 119 days before departure, 10% of the published price.
• 60 to 89 days before departure, 25% of the net amount.
• 30 to 59 days before departure, 50% of the net amount.
• 0 to 29 days before departure, 100% of the net amount.

No show/ en route termination of tour/amendment :

• No Show: In case of No Show / Non-arrival of the guest, no refund or adjustment in future travel will be possible. The whole amount shall be treated as forfeited.
• En Route Termination of Tour: In case of termination of the tour by the guest, for any reason, no refund or adjustment for future travel will be possible. The amount for the unused portion of the tour shall be treated as forfeited.
• Amendment - Is only possible under circumstances like Natural Disaster / Natural Calamity or Serious Health Problems (this needs to be supported by a doctor's certificate), and is subject to availability. No refunds are possible, and every case will be decided on the merits on a case-by-case basis. No amendment will be permissible in case of booking of groups or a complete train.

Child Policy :

Maharajas Express does accommodate children, but we request parents to be mindful of the sophisticated adult atmosphere we endeavour to maintain.

• Children below 5 years shall be allowed free, subject to sharing a double bed with parents. This is subject to the availability of a double bed at the time of booking. However, this is not recommended by us.
• Single child (5 years - 12 years) sharing cabin with adults: 50% of the adult fare, subject to sharing of a double bed with two full-paid adults. This is subject to the availability of a double bed at the time of booking. However, this is not recommended by us. OR Single child (5 years - 12 years) in a separate cabin - 50% of the (adult fare + Supplement charges) if requested in a separate cabin.
• Two children (5 years - 12 years) in a separate cabin: 50% of the adult fare for each child in a separate cabin on twin-sharing basis.
• Three children (5 years - 12 years) in a separate cabin: 50% of the adult fare for each child, subject to sharing of a double bed. OR If the third child requests a separate cabin, 50% of the (adult fare + Single Supplement charges).
• Single child (5 years -12 years) + one adult in a separate cabin: Two adults fare on twin sharing basis.
• Two children (5 years -12 years) + one adult in a separate cabin: One adult fare plus 50% of the adult fare for each child, subject to sharing of a double bed.
• Child booking, if requested in a separate cabin, is subject to travelling with the adults. It is to be noted that a single child has to share a guide/vehicle with adults travelling together in case of a Suite & PS cabin booked pax. In case a separate higher category vehicle is required, then a supplement will be levied.
• Please note that interconnecting cabins are only available in the Presidential Suite Car and not in any other category of cabins.
• All applicable taxes will be charged extra.

Note :

• Child booking, if requested in a separate cabin, is subject to travelling with the adults. It is to be noted that a single child has to share the guide/vehicle with adults travelling together in case of Suite & PS cabin booked pax. In case a separate higher category vehicle is required, then a supplement will be levied
• Please note that we do not have the facility for interconnecting cabins except in the Presidential Suite Car.
• All applicable taxes will be charged extra.

Policy On Guide/Vehicle

I) Policy on Guide (PS & Suite Cabins):

We will provide a Local English/ Language speaking local guide at each destination on a complimentary basis.

Note :

• In case guests desire for accompanying English/ Language speaking accompanying guide throughout the tour, it will be provided on a chargeable basis, subject to availability.
• In some of the destinations, language-speaking local guides are not available. Whereas language-speaking local guides at those locations will be tried but not guaranteed, we will provide English-speaking local guides.

II) Policy on Guide with separate vehicle for Group Bookings:

In case a group desires a separate vehicle/guide, the policy will be followed as under:

• For a group (14+1 pax or more), an air-conditioned deluxe bus with a local English/ language speaking local guide may be provided on a complimentary basis, but a Volvo Bus can be provided at supplement cost.
• For a group (28+2 pax or more), a Volvo bus with a local English /language speaking local guide may be provided on a complimentary basis.

Note :

• In case guests desire for accompanying English/ Language speaking accompanying guide throughout the tour, it will be provided on a chargeable basis subject to availability.
• In some of the destinations, language-speaking local guides are not available. Whereas language-speaking local guides at those locations will be tried but not guaranteed, we will provide English-speaking local guides.

III) Policy on Guide with separate vehicle for Full Train and charter Bookings:

• For Charter & full train bookings, the sightseeing shall be provided on sharing seat in a coach basis and English Speaking/ Language Speaking Local Guides on a complimentary basis.
• For Exclusive Vehicles or accompanying English/ Language Guides, a supplement cost shall be charged.

Policy on De-boarding en-route for shorter itineraries:

Treasures of India is the itinerary for 3N/4D package; the cost for the itinerary may be reduced by 12% of the published tariff, if the guest is availing 2N/3D package and can deboard at Jaipur after availing off-board services at Jaipur.

Booking for Presidential Suite Cabin: 50% reduction in tariff for 3rd and 4th guest. Further 50% reduction on reduced tariff will be given for a child accompanying 2 adult guests in PS cabin for season 2025 - 26.